Glass Inc. - Reflections 1999-2019

10 Competitive Edge “Working together with Glass, Inc. for the past twenty years has felt like more of a partnership than a client relationship. As Henry Ford once said, ‘If everyone is moving forward together, then success takes care of itself.’ I can honestly say that the partnership with an outstanding company like Glass, Inc. has had an incredible impact on many of my business accomplishments. ” R. Curtis Meade. President, Southern Architectural Sales “Y ou can’t just go out and buy experience,” Robert Smith is quick to point out. After decades in the glass business, Robert Smith and his team at Glass, Inc. have just about seen it all. But they are still willing to take calculated risks to produce something extraordinary. “We have to stay on the cutting edge,” Smith said. “Sometimes we encounter something new — a new system, a new technology, a new design. And sometimes, even if you’re not familiar with how to estimate the job, you’ve got to roll the dice.” Smith is the first to admit that sometimes the learning curve is painful, but he also fully understands the value experience brings to the marketplace. “Yes,” Smith says, “I’ve always sought out more complex jobs — jobs other companies didn’t want to do or couldn't do.” But the rationale wasn’t just about the satisfaction of completing a challenging task. “If I’m bidding on a simple job, I’m competing with twenty other glass companies, many of whom are one-man operations,” Smith explained. Glass Inc., installed the first hurricane-impact-rated unitized curtain wall in the United States when renovating Memorial Hospital, Gulfport. MEMORIALHOSPITAL GULFPORT,MISSISSIPPI 121

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